Kona Coffee FAQs-Roasting, Sourcing, and Shipping
Find answers to common questions about our 100% Kona coffees, roasting schedule, shipping times, and sourcing practices.
Roasting Wednesdays
*Please note: all items in your cart will roast and ship together.
Tasting Notes
A beautiful bouquet of lime, ginger and honey. Rounded with a brown sugar-like sweetness. soft florals and citrus carry into the finish.
Background Info.
Olger Rogel and his wife, Magda Zabala, moved together to Nanegal in 1996 from their native Loja province, in Ecuador’s south. They moved for better job opportunities than what they experienced in Loja, and yet at that time the northwest corner of Pichincha was practically a ghost town—so many of the area’s rural citizens were relocating 2 hours away in Quito, Ecuador’s capital, for work in the urban area. Olger and Magda were one of the first individuals to plant coffee here, in 2007. Now, 15 years later, they have 10 acres of land and 9,000 coffee trees, and 4 children who contribute to the family business. The farm has 2-3 full-time employees and a harvest staff of 60. Olger tends the farm with one of his daughters, Magda roasts the coffee for the family’s coffee shop where their other daughter helps out, and coffee is also packaged for domestic sales, which is assisted by their 2 sons.
Olger grows many varieties on his farm. Sidra, Mejorado, Pacamara and others including a few trees of the Coffea Eugenioides species we featured from him as one of the first offerings of our Rare Coffees Tour subscription.
Cherry is depulped immediately after picking and fermented in open tanks. After fermentation is complete, the parchment is thoroughly washed and moved to raised beds under shade canopy for a slow and even drying stage.
Olger and family’s coffee was milled and exported by CafExporto, a boutique seller that has grown slowly beyond the borders of its original farm, Hacienda La Papaya, owned and managed by Juan Peña.
Sidra Variety
Sidra is an Ecuadorian cultivar originally developed by the Nestlé corporation on an experimental farm nearby in northern Pichincha. While often stated to be a hybrid of Typica and Bourbon, genetic testing has shown that it is actually derived from Ethiopian landraces. This Ethiopian background certainly shows in coffees produced from this variety often showing citrus, floral, and ginger notes.
Kona Coffee FAQs-Roasting, Sourcing, and Shipping
Find answers to common questions about our 100% Kona coffees, roasting schedule, shipping times, and sourcing practices.
Kona coffee grows on the volcanic slopes of Hawai‘i Island, where mineral-rich soil, afternoon cloud cover, and slow cherry maturation create a naturally sweet and balanced cup. Our Kona Classic Medium is sourced from high-elevation farms and hand-harvested for clarity, smoothness, and elegant sweetness.
Yes — this roast is Authentic Kona coffee made exclusively from North Kona district-grown coffees, never blended. Our Kona coffees comes from small farms at the highest altitudes in the region.
Medium roasts highlight Kona’s signature profile: gentle sweetness, soft citrus, toasted almond, and milk chocolate. The result is a balanced, approachable cup ideal for everyday brewing.
This coffee shines in pour-over, drip, and French press. Use filtered water just off the boil and a medium grind for maximum clarity and sweetness. If you are looking for a Hawaiian coffee for espresso use we recommend our Hawai‘i Island Blend
Kona is the highest labor cost coffee region in the world. Wages for farm workers here are 15-20x higher than almost all other coffee producing countries. Limited and expensive land, hand-picking, and high production costs create a naturally small supply each year — especially from high-elevation farms like those we partner with.
We roast and fulfill all of our coffee orders in Hilo, Hawai'i.
We roast in small batches using a Diedrich IR12 roasting machine.
We source an array of the top specialty coffees worldwide that appeal to an array of different palates.
If at any point you have difficulty brewing, or just appreciating one of our roasted coffees, no problem. Shoot us an email within 5 days of receiving your coffee and we'll help you find the correct brew settings for your coffee, or give you a credit (minus actual shipping costs) on your next purchase. Yep, we're a Satisfaction Guarantee coffee company!
Please note, our Satisfaction Guarantee only applies to U.S. orders of roasted coffees, and you must contact us within 5 days of receiving the coffees. Credits do not include actual shipping fees, which may be different from posted shipping fees.
We roast and ship on Monday/Wednesday/Friday.
Our commitment to you is to serve exceptional, fresh-roasted coffees. And part of being exceptional means roasting before the flavors inherent in the green bean begin to fade, which happens over time.
Like apples and pumpkins, coffee is a seasonal agricultural product and each country has a different harvesting cycle in which coffees are at their peak. If we were to insist on serving a single origin all year long, the flavors in that coffee would be noticeably better one half of the year over the other. So the reason you no longer see that coffee you loved is because the optimal season has passed. For more on seasonality in coffees, see this blog post here.
Hopefully so. If it was a popular product or we receive customer requests, we will make every attempt to bring it back. However, please note that coffees from a certain producer may not taste the same year after year.
If you loved a coffee and no longer see it listed, shoot us an email and ask us what is similar. We’d be happy to provide a personal recommendation.
We aim for balance and completeness along with differentiation and distinction. You shouldn't need to be a professional coffee taster to tell the coffees a part, so, when we’re selecting coffees, we want them to be distinct from each other.
We avoid ”one-trick pony” type coffees, such as Ethiopians with great aroma but no body or acidity, or coffees with good aroma and acidity but lacking sweetness. These elements, which are often reflections of the growing conditions, are harmonized through good roasting.
And, obviously, defects — even subtle defects — influence our selection. Since we live and work at origin, we’re sensitive to coffee defects like “past crop”, pulpy, and naturals that border on over-ferment. With naturals, we’ll only carry these when great examples are available.
Our perspective on roasting is similar: we seek balance and distinction. To expect that a coffee is “best” when roasted to some pre-determined degree (i.e. only light roasting or only dark roasting) is analogous to thinking that each person would look best in the same outfit, or each coffee should be grown in the same way. We believe it’s our job to discover the roast degree which best highlights outstanding qualities in each coffee.